You’ll need to delete the Spw (used by OneDrive for Business) and the OfficeFileCache folders (Office Document Upload) under your Office version number (This is the folder path in Office 2013's: C:\Users\username\AppData\Local\Microsoft\Office\15.0\OfficeFileCache)Ĭlose all Office applications, including OneNote and the OneNote Tool.
WORD FOR MAC CLEAR RECENT DOCUMENTS WINDOWS
Type or paste it into the address bar of Windows Explorer and press Enter to open the folder.) (The shortcut is %localappdata%\microsoft\office. The cache is stored in folders under the local app data path, at C:\Users\Diane\AppData\Local\Microsoft\Office\. You can back them up by moving the files to a new folder… because you will need to empty the OneDrive folder and allow it to resync after clearing the cache. If the files aren’t synced up, they will be lost when you clear the cache. Unless otherwise stated, “OneDrive” refers to either/or OneDrive consumer or OneDrive for Business.īefore you do anything, make sure you have a local backup of the OneDrive files.
While you can disable error reporting in the Office Document Upload Center and resolve errors in the OneDrive apps, if you can’t fix the problems using those methods, you can clear the OneDrive caches and re-sync. He tried to add some super large files that were too large to sync, which created sync errors that annoyed him.
Warning: Do not use this method with OneDrive (consumer) in Windows 10Īfter moving a client to Office 365, he started moving files into OneDrive.
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